Retail & Hospitality
Hire people who deliver service
— and stay to grow with you.
Customer Experience Starts With Talent Experience.
Every smile, every checkout, every moment of service comes down to one thing: people.AssessFirst helps you hire and retain team members who embody your brand — while reducing turnover and training time.
Because you can’t scale great customer experience without the right talent behind it.
Platform
Your Sector.
Your Challenges. Solved.
Your Sector’s Daily Realities:
Speed matters. But fit matters more. We help you achieve both.
Benefits
Hire for Personality, Drive, and Fit — Not Just a Smile.
AssessFirst identifies who will thrive in service-driven environments.
We measure:
You reduce churn and create a consistent customer experience — store to store, shift to shift.
ROI
Here’s the ROI
You Can Expect
Clients in the sector report:
-46%
Onboarding time to productivity
+33%
Customer satisfaction improvement via talent alignment
+3x
Growth in internal mobility from floor to manager roles
52%
More team productivity
Platform
Scalable, Simple, Fast
Plug into your ATS / hiring kiosk / career site
Predictive scores delivered to store managers or centralized teams
Mobile-first, gamified candidate experience
Compliance-ready (EEOC / GDPR / Fair Hiring)
Works with the systems
you already use.
We’ve built native, plug-and-play integrations with over 35 of the world’s most popular HR tools
Need something custom?
Our Open API allows you to connect AssessFirst to any system you use — quickly and securely
Benefits
From Part-Time to Career Track — Support Long-Term Value
Because the best brand experience starts with how you treat — and choose — your people.
Over 3,500 companies place their trust in us
