With 324 established restaurants, Quick has experienced strong expansion and recruits more than 100-150 executives and managers. With each recruitment, the goal remains the same: to “identify candidates who will be successful in position.” To meet this challenge, Quick uses Predictive Recruitment, a scientific method based on rational and objective data (pathway, personality, intellectual capacity and performance) to anticipate the future success of candidates.
Human Resource Manager – Quick
At that time, the recruitment team worked with more classic personality questionnaires without a systematic use of collected data. It is why they decided to test Predictive Recruitment with AssessFirst. What followed was a phase of collection and analysis of internal data to identify the profiles most likely to succeed within the company.
At the beginning, we were surprised to see that positivity and the desire to keep moving forward were particularly distinctive criteria. We had never thought of it.
The creation of a personalised target profile allows Quick to target key personality traits for success in position, thus allowing the recruitment team to both save time and increase efficiency in the recruitment process.
Each year, there are 100-150 managers and executives who are recruited using the AssessFirst predictive approach.
A summary is sent to nine people in charge of recruitment, which is used as a tool to help in the decision process. Each person has been trained to interpret the results and knows, notably, the good questions to ask to go further in the assessment of each one’s potential.
Since we put predictive recruitment into place, we have observed that staff turnover has dropped.
This shows whether an employee is in the right place, and to suggest appropriate training or a department change. But mostly, it’s a good way to verify the effectiveness of the model.
“We have observed that staff turnover has dropped, and at this time, we are working with AssessFirst to readjust our “Job Profiler” to suit our changing needs,” says Pascale Vincent. Predictive Recruitment does not stop after hiring, but takes into account the ever-changing human nature.
Founded in 1970, Quick established themselves as the leading European fast food hamburger brand.
Quick has claimed the codes of a new kind of food service to deliver a new version that is adapted to European tastes and eating habits, more varied and more tasty, where the restaurant is a friendly place where we take our time. For Quick, the commitment to fast food applies to the service.
Through time, the desire to innovate, like the demand for quality and service, remain intact.
A shared taste, Quick is still the No.1 fast food chain in Belgium and Luxembourg, and No.2 in France.